Recently, Edenred China won “The Best New Retail Solution of the Year Award” with its CRM4.0 product family at the 2018 ANRF Asia Pacific New Retail New Landscape Summit. Enjoyce ZHU, China Chief Operating Officer, received the award and was interviewed by media from Hong Kong Economic Times, CNFOL, Digivoice, and Yiou onsite.
Not long before, in the "Klaus" and "Creator China" e-commerce innovation competition, Edenred China outperformed our competitors and won the "New Retail Innovation Award" by introducing our product— CRM 4.0 solutions.
The CRM4.0 product family aims to empower new retailers for brands transformation and market opportunity development. Among CRM4.0, the Smart InChain, which are well established in the market, is a clienteling APP which integrates online and offline data, enabling retail staff to harness Omni-channel data powered by AI, & provide the ultimate personalized shopping experience to consumers. Store staff can engage customers with 1-1 communication and personalized product recommendations.
During ANRF summit, Youngor, the menswear giant, cooperated with Edenred China, to win the “Excellent Retail Experience Store Innovation of the Year Award” for its advanced innovation project in the new retail.